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North Carolina FC Youth

Refund Policy

General Refund Policy

Acceptance or registration on a NCFC Youth team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full year or season depending on the program. NCFC Youth will review requests for an adjustment to Club Fees in the case of a significant injury or relocation. Please note that refunds will not be issued due to a player's academic performance or "work load". To initiate this review, please complete the following form and clearly explain the circumstances. Any adjustment or refund of Club Fees will be determined on a case by case basis by NCFC Youth Management. Administrative fees may apply.  

Refunds will be provided in the same manner in which payment was made and by check if payment was made via cash or e-check. If payment was made by credit card, refunds will appear on your credit card statement as a credit. Refunds or Club Fee adjustments will not be provided due to weather. We will do our best to reschedule and play as many games as possible each season.

Please allow 7-10 days for NCFC's staff to review your request.

Significant Injury

As a benefit of membership, all players have access to NCFC Youth's Athletic Trainers to assist with recovery.  Should a significant injury occur that results in a substantial loss of play or participation in club benefits, initiate a review of the player’s Club Fee by completing the form below.  A significant injury is defined as an injury that results in a player not being able to participate in team activities for more than a six week timeframe.  In order for your request to be considered, you must submit a doctor's note or visit with NCFC Youth's Athletic Trainers to confirm the severity of the injury.

Relocation

Consideration for relocations outside the general Wake County area will be given. Please complete the form below with specific circumstances to begin a review.

 


Recreational Specific Policies

Recreational players may request a refund prior to the season kicking off. Refunds must be submitted utilizing the form below and received by February 25, 2019, to be considered for a full refund less a $25 administrative fee. Any refund request made after February 25, 2019, may be denied. Any adjustment or refund of Club Fees will be determined on a case by case basis by NCFC Youth Management. Administrative fees may apply. 


Challenge Specific Policies

Fall 2018 Challenge Refund Information

Completing the Challenge acceptance or registration for a spot on a NCFC Challenge team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full season.

All Returning (veteran) 11U(2008)-14U(2005) Boys and Girls and 15U (2004) – 18/19U (2001/2000) Girls Challenge player refund requests must be submitted utilizing the refund request form on our website by Friday May 25, 2018. This must be completed in order to be considered for a Challenge Club Fee refund minus a less $50 administrative fee. 

All players granted a refund will be removed from their team roster. Refunds will not be given to any players rostered as of Saturday May 26, 2018, as this will be the basis for forming teams during Challenge tryouts.

Newly Drafted Players from the June Try-outs: Once payment is received in the NCFC office, a refund will not be issued for their Challenge Club Fee.

Once the season begins, the Challenge Club Fee may be adjusted or refunded in the case of a significant injury or relocation. To initiate this review, please complete the refund request form and clearly explain the circumstances. These situations will be handled on a case-by-case basis by NCFC Management.

Please allow 7-10 days for NCFC's staff to review your request and communicate the decision.


Spring 2019 Challenge Refund Information

All veteran 15U(2004)-19U(2000) Boys Challenge player refund requests must be submitted utilizing the form below and received by Monday, December 3, 2018 in order to be considered for a Spring Challenge Club fee a refund minus $50 administrative fee. All players granted a refund will be removed from their Challenge team roster. Refund will not be given to any players rostered as of December 4, 2017, as this will be the basis for forming teams during tryouts.

All veteran 9U(2010)-14U(2005) Challenge player refund requests must be received by Friday, November 28, 2018 in order to be considered for a Spring Challenge Club Fee refund minus a $50 administrative fee. All veteran players on a current Challenge team as of November 29, 2018 will be considered on the team's roster for the Spring Challenge season; therefore no refund will be issued.

Newly Drafted Players for the December Supplemental Tryouts: once payment is received in the NCFC Youth office there will not be a refund issued for the Spring Challenge Club Fee.

Once the season begins, the Challenge Club Fee may be adjusted or refunded in the case of a significant injury or relocation. To initiate this review, please complete the following form and clearly explain the circumstance. These situations will be handled on a case-by-case basis by NCFC Youth Management.

Please allow 7-10 days for NCFC Youth's staff to review your request and communicate the decision.


Juniors, Classic & ECNL Refunds

As stated above, acceptance of a spot on a Juniors, Classic, Academy, or ECNL team confirms a player’s commitment to the team, the Club, and the fees associated with membership for a full year.  Players are financially obligated for the full Club Fee at the time of acceptance regardless of whether they choose to complete the full payment at the time of acceptance or select the installment plan. 

Club Fees may be adjusted or refunded in the case of a significant injury or relocation. Please note that refunds will not be issued due to a player's academic performance or "work load". To initiate this review, please complete the following form, clearly explain the circumstances, and provide either a doctor's note or the date and name of the NCFC Youth Athletic Trainer you met with. These situations will be handled on a case-by-case basis by NCFC Youth Management. 

Please allow 7-10 days for NCFC Youth's staff to review your request and communicate the decision.

Players who choose to withdraw from their Juniors, Classic, Academy or ECNL team for reasons other than significant injury or relocation will not be eligible for a refund and will be responsible for completing any remaining payments owed through the installment plan along with any remaining team fees owed to date.  Permission to re-roster with another club through NCYSA or US Club Soccer will not be granted until all NCFC Youth's fees have been paid.  Permission to register for NCFC Youth's tryouts will not be granted until all outstanding balances have been paid to NCFC Youth and the player’s team.

Helpful Links

Contact Us

Recreation

Recreation Questions? Check out our FAQ page and if you still have questions contact your area administrator. 

Raleigh: Mary Puckett
[email protected]

Cary, Garner, Holly Springs/Fuquay-Varina: Megan George
[email protected]

Durham-Chapel Hill, Hillandale, Wake Forest: Andrew Tait
[email protected]


Challenge

Questions? Check out our FAQ page and if you still have questions contact your area administrator.

'10 (9U) - '08 (11U) & Assistant Director: Patty Scharville

[email protected]

'07 (12U) - '06(13): Aaron Kimball
[email protected]

'05 (14U) - '00 (19U): Taylor Adcock
[email protected]

Challenge Director: Brett Malone
[email protected]

Contact

North Carolina FC Youth
5017 Memory Road 
Raleigh, North Carolina 27609

Phone : 919-834-3951
Email: [email protected]

Affiliates

US SOCCER CLUB, DA, US YOUTH SOCCER, NC YOUTH SOCCER, ECNL

North Carolina FC Youth, North Carolina FC, NCFC, and the North Carolina FC logo are trademarks of Carolina FC LLC and are being used by Capital Area Soccer League, Inc. under license. North Carolina
Courage, NC Courage and the North Carolina Courage logo are trademarks of the National Women’s Soccer League, LLC and are being used by Capital Area Soccer League, Inc. under sublicense.

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