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Fingerprinting Process
• Appointments to be fingerprinted are not required, but pre‐registration is required either online or by phone. To register online, please go to www.Identogo.com; by telephone please call 1-844-321-2101 and listen to the options menu.
• When you or your employee or volunteer register, the employer will have to provide a service code. Please refer to the Service Code table below. The employer shall review the service codes below to determine which code best suites the volunteer or employee. Once determined, provide this code to the volunteer or employee so they may register. Please note the “DHS volunteer” service code would include all volunteer services. It is titled “DHS” because it is a DHS, Child Protective Services Law requirement.
• Once registered, you may walk‐in during a location’s posted hours of operation, but scheduling an appointment may lead to lesser/no wait times. In order to pre-register for a FBI background check and/or find a fingerprinting location, applicants should access the IDEMIA website. It is strongly encouraged that the employee or volunteer contact the site prior to going there as the information on the IDEMIA website may differ from actual hours of operation.
Below are the service codes available for applicants applying under the DHS:
| Service Code | Applicant Type | Description | Department |
| 1KG6ZJ | DHS Volunteer | An individual applying for or holding an unpaid position as a volunteer with a child-care service, a school or a program, activity or service, as a person responsible for the child's welfare or having direct volunteer contact with children. | Department of Human Services |
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