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Camps and Clinics Cancellations and Refunds

Camps & Clinics Refunds
NYSA understands that injuries and family emergencies occur and that schedules change, but we have to make significant camp investments well in advance of camp start dates to ensure the best possible camp experience for all attending players.  Due to fixed expenses such as venue rental, staffing, and player and camp equipment and travel, we cannot give full refunds for camper cancellations that are not received by the NYSA Office in a timely manner that allows us to fill the spot. NYSA appreciates your understanding of our cancellation/refund policy.

CAMP CANCELLATION AND REFUND POLICY
In order to be considered for a cancellation and refund request, all requests must be in writing and submitted to the NYSA Office at [email protected].  Requests for refunds will be treated as follows:

If a written cancellation is received by the NYSA Office 8 or more days before the start of camp or clinic, a player withdrawal will be granted minus a $20 administrative fee.
If a written cancellation is received by the NYSA Office 7 or less days before camp the star of camp or clinic, no refund will be granted excluding a medical reason.  A player who cannot attend due to injury or illness who provides written documentation before the start date of camp must include a physician's note stating the player cannot participate. Any approved refunds will be granted as a 50% refund and remained will be given as a credit for use the following year.

Our camps and clinics are held outside with no option for the use of an indoor facility. Thus, we rely on safe and (at least) tolerable weather. If a camp or clinic day is cancelled for 1 day due to inclement weather, no refund will be given. If a camp or clinic day is cancelled for 2 days due to inclement weather, every attempt will be made to schedule a make-up day. If we are unable to reschedule, a pro-rated amount will be refunded at the end of the camp session.  No refund will be given for a participant who is unable to attend a make-up session, nor will a refund be provided for any camp day that gets underway and later has to be cut short due to a change in weather conditions.

If a player is dismissed from camp for disciplinary reasons, he or she is not eligible for any camp refund or credit.


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