Delanco Youth Sports Association Inc ("DYSA") Refund Policy
Refunds will only be issued before registrations close for a given program. A refund can be issued in full (minus the nominal SportsConnect processing charge – currently $3) by e-mailing [email protected]
After registrations close, registrations are sorted into teams and uniforms are ordered. If you wish to request a refund after registrations close, a written e-mail should be sent to [email protected] Your request will be considered on a case by case basis by DYSA’s executive board, including circumstances of the request. If a refund is granted, the cost of the uniform will be deducted from the refund (and you most certainly can have the uniform). The nominal SportsConnect processing charge will be deducted as well (currently $3).
Should the season be cancelled for any reason, the refunds will automatically be processed.
In no circumstance will the minimal registration processing fee charged by the registration provider, SportsConnect, be refunded, as this is not something DYSA has any control over or sees any remuneration of.
Refunds that are awarded will be returned in the following ways:
- Credit Card Return - If a parent paid for the registration in question using a card, we will endeavor to return the amount to that card's account minus any fees stated above. In some cases, usually due to when the payment is made to the time the refund is made, we may be unable to refund via credit card. In that case, we will return via check.
- Check - If a parent paid for the registration in question using a check or cash, we will cut a check to be mailed to the person that registered the child at the address we have on file. This process can take up to 2-3 weeks, although we endeavor to handle sooner. All checks must be cashed within 90 days or they will be considered void and will not be re-issued without payment of a $35.00 stop payment fee that DYSA's bank charges us.